Shopping at the Shambhala Sun Foundation Online Gallery
Thank you for shopping at the Shambhala Sun Foundation Online Gallery. When you purchase one of our prints, you will bring home the art you love from the pages of the Shambhala Sun, and your support helps us fulfill our mission to support the growth and development of the buddhadharma as it becomes established in the West. We thank you.
Here is the information you need to order a print from the Online Gallery. If you have any questions, please contact us:
- By website: www.shambhalasun.com
- By email at orders@shambhalasun.com
- By telephone at 1-877-422-8404 ext.36 (toll-free) or (902) 422-8404 ext 36.
Office hours are 8AM to 4PM, Eastern Time (Monday - Friday).
- By mail: Shambhala Sun Foundation Online Gallery
1660 Hollis Street, Suite 701
Halifax, Nova Scotia
Canada B3J 1V7
Ordering Information
All other orders—international, nonprofit, corporate, or bulk copies—please contact us.
Pre-payment is required for all gallery purchases. If you are ordering online, we welcome your payment by Visa or Mastercard. If you do not wish to use our ecommerce system, you may arrange payment by check or credit card by contacting us.
FREE SHIPPING AND HANDLING: All prices shown in the gallery are in US dollars and include shipping and handling to addresses in the US and Canada. (Canadian prices also include applicable sales taxes.) Recipients of international shipments are responsible for all customs brokerage charges, duties, and taxes. Additional shipping charges also apply.
If you would like to give a gift certificate to enable a friend to shop at our Online Gallery, please contact us.
Learn more about our contributors
We are huge fans of all the artists, museums, and publishing companies who have made their works available for use in our magazines. We would like to thank all of them who have made work available for reproduction in the Online Gallery. Contributors’ website links are included in the products detail pages, and we encourage you to visit these sites and explore the riches that you will find there.Our printer—Image House
Unless otherwise noted in the detailed description, all prints in the Online Gallery are produced for us under special arrangement by Image House in Halifax, Nova Scotia. (www.imagehouse.ns.ca).Image House produces high fidelity prints of exceptional quality using the very latest digital printing technology available. Their high-resolution printers use water-based pigment inks to print onto 100% cotton rag acid-free watercolour paper. The final result is an image that is as close to the original as is possible.
Giclee fine art reproduction
Translated from French, the word giclee actually means "a little spray" or "squirt." In the printing industry, however, giclee has become synonymous with a high fidelity printing process. A giclee print begins with a digital file, captured by the best scanning technology available. Once a file has been created, the art is then proofed using the same printer, ink and paper as the final print, ensuring that the proof is a genuine example of the final print and showing any final adjustments that may be required before the printing process begins. The giclee printer itself is a large-format inkjet printer chosen for its exceptional fine dot and consistency, and the factory inks are replaced with inks specifically designed for fine art applications. The resulting fine art prints boast a long life span when compared to other printing methods (up to 200 years in some tests). Making a giclee print is a carefully calibrated process that requires the utmost attention to detail. Like the images it captures, giclee print is an art form in itself, and the result rivals the best print methods available today.Shipping, Taxes and Duties
As noted above, your purchase includes FREE SHIPPING AND HANDLING for all prints shipped to addresses in the US and Canada.We make every effort to ship your prints within 5 working days of receipt of your order. If we cannot, we will contact you by telephone or email. Please add an additional week to ship framed prints.
All framed and unframed prints will be shipped via Canada Post Xpresspost service which includes insurance, tracking and proof of delivery. They guarantee delivery to the USA within 6 business days. Delivery time within Canada is 3 business days.
If your order requires expedited shipping and handling, please contact us.
Every effort has been made to ensure that we are in compliance with US customs requirements regarding duty. Art prints are exempt from duty under the North American Free Trade Agreement (NAFTA) and all shipments of prints will bear the code issued by the IRS for this purpose.
Frames for Prints
You may appreciate the convenience of purchasing your favourite print already framed. We offer a single, elegant option that allows you to bring home the art you love--fully assembled and ready to hang. We have selected a simple, beveled black wooden frame (one and three-quarter inch for the 17"x22" prints and one and one-quarter inch for 11"x17" prints), with double custom-cut archival-quality mats, clear picture-framing glass and an acid-free foam core back. The back comes fully wrapped in butcher paper, complete with security picture hooks, hanging wire, and bumper guard to protect your wall. We are only able to offer this one professional picture frame treatment and only for our standard-sized prints (11"x17" and 17"x22"). To view samples of our frames click here.Our Guarantee and Return Policy
You are assured of complete satisfaction with every print you purchase from the Shambhala Sun Foundation Online Gallery. We take great pride in the quality of our reproductions and we feel sure that you will be pleased with your purchase. If for any reason you are not, or if your print is received in damaged or defective condition, please contact us. Damaged or defective prints will be replaced at our expense. Returns will be refunded in full less the cost of the original shipping. The cost of returning the print will be at the purchaser's expense.Unfortunately we are not able to extend our guarantee to cover framed prints.
Privacy Policy
The Shambhala Sun Foundation Gallery makes every reasonable effort to ensure that all the transactions that occur on our Web site are secure, and we are strongly committed to protecting the privacy of our online guests, customers, donors, and friends. For more about how we use your personal data, please read our complete privacy and security policy.Security
To complete your order we must have your name, shipping address, email address, and --if ordering with credit card-- your Visa or Mastercard information. Your credit card information is encrypted and sent to the bank for authorization using SSL and SET protocol, and then we are given an authorization number with respect to your purchase.
Our secure server software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including, name, address, and credit card number, so that it cannot be read as the information travels over the internet.
If you do not feel comfortable placing your order online, we encourage you to call our toll-free Customer Service desk at 1-877-422-8404 ext.36 or email us at orders@shambhalasun.com.